Shipping & Return Policy
SHOULD YOU REQUIRE YOUR ORDER QUICKLY, PLEASE CONTACT THE OFFICE AS WE CAN ACCOMMODATE REQUESTS TO USE A COURIER, AT ADDITIONAL COST.
- Delivery will take place while stocks last.
- Delivery takes place at ARABIC DRESS, unless the parties have agreed otherwise.
Average time to process the order and delivery is two weeks.
If the packaging of a delivered product is opened or damaged, the customer must have a note drawn up by the forwarder or delivery person before receiving the product, failing which ARABIC DRESS cannot be held liable. held for any damage.
If the customer takes care of the transport of a product himself, he must report any visible damage to products or the packaging prior to transport to ARABIC DRESS, failing which ARABIC DRESS cannot be held liable for any damage.
Exchange is only possible for items purchased online and the following conditions are met:
Exchange is only possible for products purchased online and takes place within 14 days of purchase upon presentation of the original invoice
the product is returned or brought to the store in the original packaging or with the original (price) tags still attached
the product has not yet been used
customized items cannot be exchanged.